Quality / Compliance Controller

Recruiter
Withheld
Location
Swansea (Abertawe)
Salary
18000.00 GBP Annual
Posted
12 Jul 2017
Expires
09 Aug 2017
Contract Type
Freelance

Company Profile

Total Compliance Services Limited are a firm of independent compliance consultants, providing advice and assistance to intermerdiaries with regards to general insurance compliance and regualtion.

Key responsibilities:

  • Carrying out detailed file reviews to ensure quality and compliance standards have been achieved:

o Reviewing and analysing audio recordings.

o Reviewing and analysing written documentation including PDFs, Word and Excel documents.

o Produce high quality feedback / management information.

o Updating database records with results.

  • Understanding regulatory requirements and applying this knowledge to drive performance.
  • Liaising with the Compliance Manager to discuss the outcome and key details of file reviews.

Key skills required:

  • Analysis and Decision Making:

o Able to absorb and process information quickly and accurately.

o Exceptional level of attention to detail.

o Able to carry out root cause analysis to quickly identify issues.

  • Excellent Communication and IT skills:

o Written, verbal and via electronic methods.

o Proficient in Microsoft Windows and Office software.

  • Intermediate or higher Excel skills would be advantageous.
  • Driven and Motivated:

o Demonstrates passionate commitment to the business and our goals.

o Productive and hardworking with a high level of organisational and time management skills.

  • Delivers consistently high quality output.
  • Meets deadlines and timescales.

o Remains resilient and optimistic should change occur.

  • Personal Integrity

o Confidential and trustworthy.

Experience:

Relevant experience in compliance, analysis or research would be beneficial.

Benefits:

  • Competitive salary with 25 days holiday (plus bank holiday)
  • Free onsite Parking.
  • We are a people focused company and career development is at the heart of our training plan.
  • We offer individuals an exciting, dynamic environment in which you can develop your career.
  • A fantastic team atmosphere.
  • Working hours Monday - Friday, 8:30 - 5pm.

If you are interested in this position, please send a copy of your CV and covering letter online now.