ERP Agresso FI/P2P Configuration Specialist

Arvato UK
Swansea (Abertawe)
16 Jul 2017
23 Jul 2017
Company description: "About Arvato Arvato is a global BPO solutions provider. A subsidiary of Bertelsmann, one of the world’s largest media companies, Arvato has more than 65,000 employees in over 40 countries. Present in Ireland for over 20 years, Arvato has over 1,800 employees across multiple sites. As a leading global solution provider we design and implement customized Finance & Accounting, Supply Chain and Customer Relationship Management solutions for some of the most well-known brands in the world. In other words, whenever you download software, shop online, or have your smart phone repaired, there’s a good chance that we were active behind the scenes as a service provider. " Job description: Company: Arvato UK Requisition ID: 6786 ERP Agresso FI Purchasing Configuration Specialist Swansea- SA7 0AD Full time- Permanent Up to £50,000 Annual bonus Pension superb benefits package Arvato has been providing business process outsourcing (BPO) services for more than 50 years. It is one of the world’s leading BPO providers with over 63,000 people employed across almost 40 countries worldwide. Arvato has annual revenues of €4.4bn (FY2012) We have an excellent opportunity for an experienced Agresso FI Purchasing Configuration Specialist to join our IT department in Swansea on a permanent basis. The purpose of the role is to technically support and develop the configuration of the Agresso solution for ISSC1 in the areas of Finance or Purchasing. This role will also translate business requirements into solution design and functional requirements and will be responsible for documenting Agresso software configuration. In this role, you will be required to respond to support calls escalated from service desk and operational area’s and be responsible for the maintenance of up to date call and problem records in the appropriate service management system. You must be confident in your ability to communicate problem status or resolution to the end user / customer help desks as required and be able to respond to change requests, this includes carrying out initial impact assessment, making configuration changes and co-ordination of testing. To be successful in this role you need to be a self-driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision and be someone who can earn respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications. Experience: •Multiple Agresso ERP implementations in a Consulting role (may include experience with other ERP solutions) •In-depth software knowledge of Finance or Purchasing •Working in a live support environment to produce a product or service within specified timeframes and budget constraints •Specifying and delivering template solutions within a shared services environment •High level consulting skills and demonstrative experience in building deep customer relationships •Ability to interpret client business requirements to build a transformative business solution •Ability to interpret/adapt solutions or approaches when formulating responses to issues or concerns. •Experience in Business Process Analysis & Design •Knowledge of business intelligence and reporting tools •High level written and verbal communication skills with senior levels of the organization (internal and external). •Strong relationship management, teamwork, communication, and reporting and presentation skills Relevant Qualifications: •Completed formal UNIT4 academy training for Finance/Procurement •Project Management Designation (PMP, Prince2) One of the many great reasons for working at Arvato is the employee benefits and perks that the company offers its employees. With this particular role you will be provided with a company laptop and phone and be upskilled to use the most recent technology and systems. You will be given the chance to work on solid projects of your own and travel around the other Arvato sites to contribute to other ongoing projects. The role offers flexibility of hours from 8am-8pm. As well as having 25 holidays bank holidays, you will be given the option to buy an optional 10 days at the end of each year before the New Year begins. The role offers 4% pension and a 5% discretionary bonus annually. For more information about the job responsibilities and requirements please revise the job description attached. Arvato is an equal opportunities employer, embracing diversity in the workplace. Arvato is a trusted business outsourcing partner to the private and public sectors. We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world’s most international media company with revenues of €16.4bn. This job was originally posted as