Customer Service Consultant - Telephone Banking

Recruiter
TSB Temp
Location
Swansea (Abertawe)
Salary
£8.79 per annum
Posted
10 Aug 2017
Expires
16 Sep 2017
Hours will be 16-20 per week with Saturday and Sunday being full days with the option to work 4 hours any evening during the week. The working hours for Saturday and Sunday will be 8 hour shifts between the hours of 9am and 9pm. This will be allocated on a rostered basis. The evening shifts during the week will be - 6pm - 10pm (optional) This role is a part time temporaryto permanent position. The temporary contract will be ongoing. The start date for this role will be 7th October 2017 Hello, we're TSB. We don't do investment banking, overseas speculation or big corporate finance. We just serve individuals and local business customers - we call it 'local banking'. If you are someone with plenty of enthusiasm, self motivation, great people skills and are genuinely interested in meeting customers' needs, we can offer you a fantastic career with us. This is a really important role within our business, as you will help connect with customers and provide a great experience to them. When our customers want to manage their money - from transferring some funds or setting up a standing order to simply finding out their balance, they contact us and you'll be there to help them. The role is telephone based, you'll be answering their questions and making sure that every customer gets the care and attention they deserve. And with your knowledge and expertise you will help our customers find the right products and services to meet their needs. You don't need any experience of working for a bank or a call centre, but you should have good PC skills and be organised and methodical. If you have a passion for helping people and providing fantastic customer service you could be on the brink of a great career with us. TSB are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age. This job was originally posted as www.totaljobs.com/job/75336201