Permanent (Similar roles include: Team Leader, Supervisor, Duty Manager, Assistant and Deputy Manager,) Various shift patterns and hours available Owned by Tesco Plc, but operated as a separate business, One Stop Stores are an ambitious organisation, with growth plans over the next 5 years that will see us opening new stores across the country. We currently have over 750 stores across England and Wales and are looking for you to become one of our stores to help us grow further. Duties of the role Make sure all my customers have a great customer experience by ensuring me and my team are smart, ready for work, smiling at our customers Using the queue buster bell to serve them efficiently Deliver excellence in customer service and deal with any complaints effectively Ask customers to complete our food for thought feedback cards Lead safety awareness in store, following all security procedures Make sure that the store is ready for trading for our customers before we open and ready for the next day when we close All store routines are followed and reports are checked in line with company processes Work with my Manager and store team to arrange charity events in the community Coach the store team to ensure we remain legal in relation to People, Health & Safety and Trading Law Support my Manager and understanding our stores budgets, KPIs and audit Attend area cascade meetings in the Store Managers absence Be aware of competitor activity in the community, and look for ways to improve the store and our services As well as working for a company that is committed to investing in your future and the future of the brand, you will work in a culture that is friendly, fun and where our colleagues feel proud of their role in their community. You will really have a great place to work. If that’s not enough, working for One Stop offers a vast range of benefits, such as: 10% Discount in One Stop & Tesco stores Discounted shopping website Discounted Tesco pharmacy services Free eye tests A great holiday package A commitment to your career development Community involvement and charity work A great induction into One Stop Apply today and we’ll be sure to be in touch If sufficient applications are received One Stop Stores Ltd reserve the right to close this vacancy at any time.